Water Damage Restoration in Miami
Extraction, moisture mapping, and structural drying for leaks, overflows, and floods, with documentation your adjuster can use.
Miami-Dade County · Miami, FL
Water damage restoration in Miami
From Brickell towers to 1920s houses in Morningside and older wood-frame homes in Coconut Grove, we get the water out, dry the structure with daily moisture readings, and photograph every step for your insurer.
- Emergency line answered 24/7
- Serving Miami and nearby
- Homes, condos & businesses
On call 24/7
Free inspection
Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.
Request received
Thank you. A restoration specialist will contact you at the number provided to confirm the details. If water is still coming in, call now and we'll walk you through shutting it off.
(305) 330-1488Recognized by
Water damage in Miami: what we see
Few cities mix building types the way Miami does. Glass towers in Brickell and Edgewater stand a few miles from 1920s Mediterranean Revival homes in Morningside, duplexes and walk-up apartments in Little Havana and Allapattah, and older houses under heavy tree canopy in Coconut Grove.
Water damage follows the building. In a tower, it is usually a supply line, a water heater, or an AC drain in one unit that reaches the floors below. In an older house, it is more often a cast-iron drain, a roof patched many times over, or a plaster wall that holds moisture long after the leak is fixed.
Then there is the water outside. Biscayne Bay rises into the streets of Shorecrest, Brickell, and Edgewater during fall king tides, summer storms overload the drains, and hurricane surge can push the bay into lobbies and garages, as Hurricane Irma did in Brickell in 2017.
Start with the water damage restoration process, or call (305) 330-1488 and we'll tell you when a crew can be there.
Local buildings
Miami properties and how they get wet
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High-rise condos and rental towers
Brickell, Brickell Key, Downtown, and Edgewater are dense with towers. A leak in one unit can involve the units below, the association, the building engineer, and sometimes a tenant, and each needs its own documentation.
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Older buildings under recertification
Miami-Dade's building recertification, long known as the 40-year recertification, now starts when a building turns 30 and repeats every 10 years. In 2022, after the Surfside collapse, Florida added milestone inspections for condo and co-op buildings three stories and taller. The concrete and balcony repairs that follow can leave temporary openings where rain gets in.
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Homes from Miami's early decades
Morningside, Shenandoah, The Roads, and Coconut Grove have homes from the 1920s through the 1940s, many with plaster walls, original cast-iron or galvanized plumbing, and in some cases wood floors over a crawl space.
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Duplexes and small apartment buildings
Little Havana, Allapattah, and Little Haiti have many duplexes, fourplexes, and two- and three-story walk-ups. A leak upstairs reaches the tenant below quickly, and owners need records for both units.
Common causes
What causes most water damage in Miami
- 01
King tide and sunny-day flooding
In the fall, the highest tides of the year push bay water up through storm drains in low areas such as Shorecrest and parts of Brickell and Edgewater, even with no rain. Water that enters a home this way is handled as contaminated floodwater.
- 02
Summer downpours
Heavy afternoon storms can drop more rain than the drains can handle, especially near high tide. Ground-floor units, garages, and lobbies close to the bay take on water first.
- 03
Leaks that travel down a tower
A failed toilet fill valve or washer hose on a high floor does not stay in one unit. Water follows slab penetrations and pipe chases downward, and the units below need readings even when they look dry.
- 04
Aging plumbing in older homes
Original cast-iron drains crack under the slab, and galvanized supply lines rust from the inside. In plaster-walled houses, the leak may show as bubbling paint long after the pipe failed.
- 05
Roof leaks under tree canopy
In Coconut Grove and other shaded neighborhoods, leaves clog gutters and roof valleys and keep shingles damp. Storms drop limbs that puncture the roof and let rain into attics and ceilings.
Services in Miami
Restoration services for Miami properties
Each service page explains the process in detail. The same crews and the same 24/7 line cover all of them.
- Miami guide Flood damage restoration in Miami
- Miami guide Mold remediation in Miami condos and homes
- Miami guide Leak detection for Miami condos and older homes
Flood Damage Cleanup & Restoration in Miami
Category 3 cleanup for storm surge, street flooding, and tidal water: extraction, flood cuts, sanitizing, and drying, documented for a flood claim.
Ceiling Water Damage in Miami
Tracing, making safe, drying, and repairing ceilings soaked by condo leaks, attic AC units, plumbing, and roof leaks.
Emergency Water Removal & Extraction in Miami
Pumping, truck-mount and portable extraction, and weighted carpet extraction that get standing and absorbed water out before it spreads to walls and the unit below.
Mold Remediation in Miami
Containment, HEPA filtration, removal of moldy materials, and detailed cleaning to IICRC S520, with the moisture problem found and corrected so growth does not return.
Storm & Hurricane Damage Restoration in Miami
Emergency tarping and board-up, water removal, and drying after hurricanes, tropical storms, and severe thunderstorms, with damage documented for your claim.
How it works
What happens after you call
Respond, recover, restore: the same sequence on every Miami job, documented as we go.
- 01
Respond
Stop the damage from spreading.
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Step 1: You call, we dispatch
We answer 24/7. We walk you through shutting off the water and power to wet areas, then schedule a crew.
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Step 2: Inspect and map moisture
Meters and thermal imaging show where the water went, including inside walls and under flooring. Starting conditions are photographed.
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- 02
Recover
Get the water out and the structure dry.
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Step 3: Extract standing water
Extraction removes the bulk of the water fast, which shortens drying time more than anything else.
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Step 4: Dry and monitor daily
Air movers and dehumidifiers are set for the space. We take readings every day and adjust until materials reach the dry standard.
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- 03
Restore
Return the property to pre-loss condition.
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Step 5: Clean, sanitize, repair
Affected areas are cleaned and treated. Materials that could not be saved are replaced.
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Step 6: Close out the documentation
You get the photos, moisture logs, and itemized scope your adjuster needs, so the claim is supported by records.
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Reviews
What clients say
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This company is absolutely nothing short of amazing! John listens and hears what the needs are and makes sure you feel as important as the next job. They are professional, on time and very catering to the clients needs and time. I have used them for years with 2 different houses. They take the time to walk you through the process and spend time even after in order to make you feel comfortable. They are extremely professional and I feel safe having them in my home. They treated my house as if it was their own. They ensure your family is safe and that is the most important thing. I would highly recommend this company.
Google review · Repeat client View source -
Grateful for James and his team! They did an outstanding job helping my elderly father whose living room had gotten wet due to weather conditions! Fast, detailed, and professional, with a caring spirit!!! Would highly recommend Restoration USA!! Great job again!!!
Google review View source -
These guys are AWESOME. We had a huge flood in our house and they handled everything from packing up our contents, drying out our home and restoring our home like nothing ever happened. They were very professional and brought our home back to normal in the time that they promised and we agreed on. I highly recommend them for all your restoration needs. Cheers
Google review View source
★ Every job is documented: photos, readings, and an itemized scope.
Insurance
Insurance claims, with the paperwork done right
You own the claim and talk to your adjuster. We make sure the adjuster has what they need to make a decision: what happened, what got wet, and how it was dried. For covered claims, we bill your insurance company directly.
Usually covered
- Sudden pipe bursts and supply-line failures
- Water heater ruptures
- Toilet, sink, and tub overflows
- Appliance and AC overflows
- Burst or accidentally discharged fire sprinklers
- Water that enters through storm damage to the roof or windows
- Mold caused by a covered water loss, often up to a set limit
What we document
- Source of the loss and affected areas
- Daily moisture readings and equipment logs
- Thermal images of hidden moisture
- Every material removed, and why
- Each condo unit and common area, documented separately
- Dated photos and an itemized scope of work
Carriers we've worked with: Citizens Property Insurance, Universal Property & Casualty, Tower Hill Insurance, State Farm, Allstate, USAA, and many more.
Coverage decisions belong to your insurer and depend on your policy. Florida does not allow assignment of benefits on property policies issued on or after January 1, 2023, so you stay in control of your claim.
How water damage claims work in FloridaFAQ
Questions from Miami property owners
Our building is doing concrete repairs after its recertification, and water got into my unit. What should I do?
Report it to management in writing right away, with photos and the date, and keep copies. Then have the unit dried so the damage does not grow while responsibility is sorted out. We document the entry point and the readings, which helps the association, its contractor, and the insurers work out who covers what.
Our house in Shorecrest floods at high tide. How can we limit the damage between events?
Keep electronics, papers, and valuables off the floor, and where you can, use materials at the lowest level that tolerate water, such as tile over the slab and baseboards that are not MDF. After each event, clean and dry what got wet promptly, since repeated wetting is what leads to mold and rot. We can document each event for a flood claim.
I own a duplex in Little Havana and the upstairs unit leaked into my downstairs tenant. How do you handle it?
We dry both units and keep the records separate: where the water started, what was affected in each unit, and the daily readings. Your landlord policy may cover the building, and your tenant's renters policy, if they have one, covers their belongings. Let your tenant know before we arrive, since we need access to both units.
Can you work in older homes with plaster walls, like those in Morningside or Coconut Grove?
Yes. Plaster over block or lath dries more slowly than drywall and is often worth saving. We take readings inside the wall and dry over a longer period instead of cutting it out. Homes in historic districts may need city review before original materials are replaced, so check before repairs begin.
Nearby
Service areas near Miami
We also cover the rest of Miami-Dade County and neighboring counties.
Don't wait. Go with the pros.
Water damage in Miami right now?
Call the 24/7 line. We will help you stop the source, tell you what to move, and get a crew scheduled. Not urgent? Send a request and we will call you back.
Call 24/7 (305) 330-1488- 1 We answer 24/7, day or night
- 2 We help you stop the water and protect belongings
- 3 We schedule a crew and tell you when to expect them
On call 24/7
Free inspection
Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.
Request received
Thank you. A restoration specialist will contact you at the number provided to confirm the details. If water is still coming in, call now and we'll walk you through shutting it off.
(305) 330-1488Recognized by