★ 24/7 emergency service
Water Damage Restoration
Extraction, moisture mapping, and structural drying for leaks, overflows, and floods, with documentation your adjuster can use.
Respond · Recover · Restore
Restoration USA is an IICRC Certified Firm based in Pompano Beach, with 30+ years of combined experience and thousands of homes, condos, and businesses restored. We find every wet material, dry it until the readings match, and document the loss for your adjuster.
On call 24/7
Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.
Request received
Thank you. A restoration specialist will contact you at the number provided to confirm the details. If water is still coming in, call now and we'll walk you through shutting it off.
(954) 289-0566Services
Water damage restoration, mold remediation, and leak detection are the core of what we do, along with flood, storm, fire, and sewage cleanup. We answer 24/7, get a trained crew to you fast, and keep you informed at every step, so you always know what is happening and what comes next.
★ 24/7 emergency service
Extraction, moisture mapping, and structural drying for leaks, overflows, and floods, with documentation your adjuster can use.
Containment, HEPA filtration, removal of moldy materials, and detailed cleaning to IICRC S520, with the moisture source found and fixed first.
Non-invasive detection for slab, wall, pool, irrigation, and roof leaks using pressure tests, acoustic equipment, thermal imaging, and video pipe inspection.
Pumping, truck-mount and portable extraction, and weighted carpet extraction that get standing and absorbed water out before it spreads to walls and the unit below.
Dehumidification, air movement, and targeted drying for wall cavities, block, slabs, and hardwood, tracked with daily moisture readings.
Category 3 cleanup for storm surge, street flooding, and tidal water: extraction, flood cuts, sanitizing, and drying, documented for a flood claim.
Emergency tarping and board-up, water removal, and drying after hurricanes, tropical storms, and severe thunderstorms, with damage documented for your claim.
Board-up, soot removal, smoke odor treatment, contents cleaning, and drying of firefighting water after kitchen, electrical, and other fires.
Water, mold, fire, and storm restoration for offices, retail, restaurants, warehouses, and multifamily buildings, phased to keep the rest of the property running.
Where water damage starts
Most leaks in a South Florida home start in one of seven places: the roof, the AC air handler, the water heater, the washing machine, the kitchen sink and dishwasher, toilets and drains, or pipes under the slab. The AC air handler is the source we see most, when a clogged condensate line overflows the drain pan into the closet and wall. Pick a number to see how we handle it.
Respond · Recover · Restore
Water damage restoration works in three stages: respond (stop the source and map where the water went), recover (extract the water and dry the structure, with readings every day), and restore (clean, repair, and hand over the documentation). We answer 24/7, walk you through shutting off the water and power to wet areas, then schedule a crew.
01 Respond
Stop the damage from spreading.
We answer 24/7. We walk you through shutting off the water and power to wet areas, then schedule a crew.
Meters and thermal imaging show where the water went, including inside walls and under flooring. Starting conditions are photographed.
02 Recover
Get the water out and the structure dry.
Extraction removes the bulk of the water fast, which shortens drying time more than anything else.
Air movers and dehumidifiers are set for the space. We take readings every day and adjust until materials reach the dry standard.
03 Restore
Return the property to pre-loss condition.
Affected areas are cleaned and treated. Materials that could not be saved are replaced.
You get the photos, moisture logs, and itemized scope your adjuster needs, so the claim is supported by records.
Why Restoration USA
A wall can feel dry and still be wet inside. We measure, log, and keep drying until every material matches the dry standard, then hand you the record.
We compare wet materials to unaffected ones and keep drying until they match. You see the readings every day.
Block walls, slab floors, tile, and condo towers dry differently from the wood-frame houses most drying guides assume.
Dated photos, moisture maps, equipment logs, and an itemized scope. Your adjuster gets the readings and photos in one place.
From a single AC closet overflow to multi-unit losses in a tower, with coordination for associations and property managers.
Reviews
This company is absolutely nothing short of amazing! John listens and hears what the needs are and makes sure you feel as important as the next job. They are professional, on time and very catering to the clients needs and time. I have used them for years with 2 different houses. They take the time to walk you through the process and spend time even after in order to make you feel comfortable. They are extremely professional and I feel safe having them in my home. They treated my house as if it was their own. They ensure your family is safe and that is the most important thing. I would highly recommend this company.
Grateful for James and his team! They did an outstanding job helping my elderly father whose living room had gotten wet due to weather conditions! Fast, detailed, and professional, with a caring spirit!!! Would highly recommend Restoration USA!! Great job again!!!
These guys are AWESOME. We had a huge flood in our house and they handled everything from packing up our contents, drying out our home and restoring our home like nothing ever happened. They were very professional and brought our home back to normal in the time that they promised and we agreed on. I highly recommend them for all your restoration needs. Cheers
★ Every job is documented: photos, readings, and an itemized scope.
Insurance
You open the claim with your insurer and deal with your adjuster; we document the loss with dated photos, daily moisture readings, thermal images, and an itemized scope. For covered claims, we bill your insurance company directly, and you pay the deductible and anything the policy does not cover.
Carriers we've worked with: Citizens Property Insurance, Universal Property & Casualty, Tower Hill Insurance, State Farm, Allstate, USAA, and many more. We are not affiliated with or endorsed by any insurance company.
Coverage decisions belong to your insurer and depend on your policy. Florida does not allow assignment of benefits on property policies issued on or after January 1, 2023, so you stay in control of your claim.
How water damage claims work in FloridaService areas
Three counties, one emergency line. These are the cities we work in most. If yours isn't listed, call and we'll confirm availability.
FAQ
Have a question we didn't cover? Call (954) 289-0566 to speak with a restoration specialist, available 24/7.
More questions and answersShut off the water at the fixture or the main valve, and turn off power to any room where water is near outlets or cords. Move valuables, electronics, and rugs out of the wet area, and put foil or plastic under furniture legs on wet carpet. Take photos before you move anything. Do not use a household vacuum on water.
It depends on how much material got wet, the category of water, and how long it sat. A contained clean-water leak caught early costs far less than a contaminated loss that spread for days. We give you a scope after the inspection, and when the loss is covered, most of the cost typically goes through your insurance claim minus your deductible.
Most policies cover sudden and accidental water damage such as a burst pipe or an appliance overflow. Gradual leaks and rising floodwater are commonly excluded, and flood needs a separate flood policy. Your policy and adjuster make the coverage decision; we provide the documentation they ask for.
It depends on your policy. Check it before you sign a repair contract, because some policies include managed repair programs with their own rules. Either way, you can call us to stop the damage right away.
Most residential water losses dry in three to five days after extraction. Dense materials such as hardwood, plaster, and concrete block, or contaminated water, can take longer. We decide drying is finished based on readings, not on a set number of days.
We serve homes and businesses across Miami-Dade, Broward, and Palm Beach counties. See the service areas page for the cities we cover most often, or call to confirm availability for your address.
Don't wait. Go with the pros.
Call the 24/7 line. We will help you stop the source, tell you what to move, and get a crew scheduled. Not urgent? Send a request and we will call you back.
Call 24/7 (954) 289-0566On call 24/7
Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.
Request received
Thank you. A restoration specialist will contact you at the number provided to confirm the details. If water is still coming in, call now and we'll walk you through shutting it off.
(954) 289-0566