Emergency line answered 24/7

Serving Miami-Dade, Broward & Palm Beach counties

info@restorationusa.com
Call (954) 289-0566 Request service

Emergency line answered 24/7

Restoration USA box truck at a South Florida home while two technicians roll red air movers and a dehumidifier up the driveway

Respond · Recover · Restore

Water damage and mold restoration in Miami-Dade, Broward, and Palm Beach

Restoration USA is an IICRC Certified Firm based in Pompano Beach, with 30+ years of combined experience and thousands of homes, condos, and businesses restored. We find every wet material, dry it until the readings match, and document the loss for your adjuster.

  • Free on-site inspection
  • Direct insurance billing for covered claims
  • IICRC-certified team
  • Answering 24/7, holidays too

On call 24/7

Free inspection

Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.

Enter your name.

Enter a 10-digit phone number.

Enter a 5-digit zipcode.

Choose the type of damage.

Active water leak or suspect you have mold? Call (954) 289-0566 to speak with a restoration specialist right away. Our specialists are standing by and on call 24/7.

Recognized by

  • Angi Super Service Award 2025
  • Thumbtack Top Pro 2026
  • Expertise.com Best Water Damage Restoration Services in Pompano Beach 2026
  • 30+ YEARS OF INDUSTRY EXPERIENCE
  • BBB Accredited Business, A+ rating
  • IICRC Certified Firm

Services

What does Restoration USA restore?

Water damage restoration, mold remediation, and leak detection are the core of what we do, along with flood, storm, fire, and sewage cleanup. We answer 24/7, get a trained crew to you fast, and keep you informed at every step, so you always know what is happening and what comes next.

Mold Remediation

Containment, HEPA filtration, removal of moldy materials, and detailed cleaning to IICRC S520, with the moisture source found and fixed first.

Leak Detection

Non-invasive detection for slab, wall, pool, irrigation, and roof leaks using pressure tests, acoustic equipment, thermal imaging, and video pipe inspection.

Emergency Water Removal & Extraction

Pumping, truck-mount and portable extraction, and weighted carpet extraction that get standing and absorbed water out before it spreads to walls and the unit below.

Flood Damage Cleanup & Restoration

Category 3 cleanup for storm surge, street flooding, and tidal water: extraction, flood cuts, sanitizing, and drying, documented for a flood claim.

Storm & Hurricane Damage Restoration

Emergency tarping and board-up, water removal, and drying after hurricanes, tropical storms, and severe thunderstorms, with damage documented for your claim.

Fire & Smoke Damage Restoration

Board-up, soot removal, smoke odor treatment, contents cleaning, and drying of firefighting water after kitchen, electrical, and other fires.

Commercial Restoration

Water, mold, fire, and storm restoration for offices, retail, restaurants, warehouses, and multifamily buildings, phased to keep the rest of the property running.

See all services

Where water damage starts

Where do leaks start in a South Florida home?

Most leaks in a South Florida home start in one of seven places: the roof, the AC air handler, the water heater, the washing machine, the kitchen sink and dishwasher, toilets and drains, or pipes under the slab. The AC air handler is the source we see most, when a clogged condensate line overflows the drain pan into the closet and wall. Pick a number to see how we handle it.

Respond · Recover · Restore

How does water damage restoration work?

Water damage restoration works in three stages: respond (stop the source and map where the water went), recover (extract the water and dry the structure, with readings every day), and restore (clean, repair, and hand over the documentation). We answer 24/7, walk you through shutting off the water and power to wet areas, then schedule a crew.

  1. 01 Respond

    Stop the damage from spreading.

    • You call, we dispatch

      We answer 24/7. We walk you through shutting off the water and power to wet areas, then schedule a crew.

    • Inspect and map moisture

      Meters and thermal imaging show where the water went, including inside walls and under flooring. Starting conditions are photographed.

  2. 02 Recover

    Get the water out and the structure dry.

    • Extract standing water

      Extraction removes the bulk of the water fast, which shortens drying time more than anything else.

    • Dry and monitor daily

      Air movers and dehumidifiers are set for the space. We take readings every day and adjust until materials reach the dry standard.

  3. 03 Restore

    Return the property to pre-loss condition.

    • Clean, sanitize, repair

      Affected areas are cleaned and treated. Materials that could not be saved are replaced.

    • Close out the documentation

      You get the photos, moisture logs, and itemized scope your adjuster needs, so the claim is supported by records.

Restoration USA van in its stars-and-stripes wrap parked at a South Florida home with a barrel tile roof
  • IICRC Certified Firm
  • Insurance Claim Documentation
  • Experience 30+ Years combined
  • Residential & Commercial

Why Restoration USA

A local crew that shows its work

A wall can feel dry and still be wet inside. We measure, log, and keep drying until every material matches the dry standard, then hand you the record.

  • Dry is a number, not a feeling

    We compare wet materials to unaffected ones and keep drying until they match. You see the readings every day.

  • Built for South Florida buildings

    Block walls, slab floors, tile, and condo towers dry differently from the wood-frame houses most drying guides assume.

  • Records your adjuster can use

    Dated photos, moisture maps, equipment logs, and an itemized scope. Your adjuster gets the readings and photos in one place.

  • Homes, condos, and commercial

    From a single AC closet overflow to multi-unit losses in a tower, with coordination for associations and property managers.

  • This company is absolutely nothing short of amazing! John listens and hears what the needs are and makes sure you feel as important as the next job. They are professional, on time and very catering to the clients needs and time. I have used them for years with 2 different houses. They take the time to walk you through the process and spend time even after in order to make you feel comfortable. They are extremely professional and I feel safe having them in my home. They treated my house as if it was their own. They ensure your family is safe and that is the most important thing. I would highly recommend this company.

    Michelle M. Google review · Repeat client View source
  • Grateful for James and his team! They did an outstanding job helping my elderly father whose living room had gotten wet due to weather conditions! Fast, detailed, and professional, with a caring spirit!!! Would highly recommend Restoration USA!! Great job again!!!

    Doretta F. Google review View source
  • These guys are AWESOME. We had a huge flood in our house and they handled everything from packing up our contents, drying out our home and restoring our home like nothing ever happened. They were very professional and brought our home back to normal in the time that they promised and we agreed on. I highly recommend them for all your restoration needs. Cheers

    Danny B. Google review View source
Technician photographing a water-stained wall with a tablet and holding a moisture meter to document the loss for insurance

★ Every job is documented: photos, readings, and an itemized scope.

Insurance

How do insurance claims for water damage work?

You open the claim with your insurer and deal with your adjuster; we document the loss with dated photos, daily moisture readings, thermal images, and an itemized scope. For covered claims, we bill your insurance company directly, and you pay the deductible and anything the policy does not cover.

Usually covered

  • Sudden pipe bursts and supply-line failures
  • Water heater ruptures
  • Toilet, sink, and tub overflows
  • Appliance and AC overflows
  • Burst or accidentally discharged fire sprinklers
  • Water that enters through storm damage to the roof or windows
  • Mold caused by a covered water loss, often up to a set limit

What we document

  • Source of the loss and affected areas
  • Daily moisture readings and equipment logs
  • Thermal images of hidden moisture
  • Every material removed, and why
  • Each condo unit and common area, documented separately
  • Dated photos and an itemized scope of work

Carriers we've worked with: Citizens Property Insurance, Universal Property & Casualty, Tower Hill Insurance, State Farm, Allstate, USAA, and many more. We are not affiliated with or endorsed by any insurance company.

Coverage decisions belong to your insurer and depend on your policy. Florida does not allow assignment of benefits on property policies issued on or after January 1, 2023, so you stay in control of your claim.

How water damage claims work in Florida

FAQ

Questions people ask before they call

Have a question we didn't cover? Call (954) 289-0566 to speak with a restoration specialist, available 24/7.

More questions and answers

What should I do while I wait for the crew?

Shut off the water at the fixture or the main valve, and turn off power to any room where water is near outlets or cords. Move valuables, electronics, and rugs out of the wet area, and put foil or plastic under furniture legs on wet carpet. Take photos before you move anything. Do not use a household vacuum on water.

How much does water damage restoration cost?

It depends on how much material got wet, the category of water, and how long it sat. A contained clean-water leak caught early costs far less than a contaminated loss that spread for days. We give you a scope after the inspection, and when the loss is covered, most of the cost typically goes through your insurance claim minus your deductible.

Will my homeowners insurance cover it?

Most policies cover sudden and accidental water damage such as a burst pipe or an appliance overflow. Gradual leaks and rising floodwater are commonly excluded, and flood needs a separate flood policy. Your policy and adjuster make the coverage decision; we provide the documentation they ask for.

Do I have to use the restoration company my insurer recommends?

It depends on your policy. Check it before you sign a repair contract, because some policies include managed repair programs with their own rules. Either way, you can call us to stop the damage right away.

How long does drying take?

Most residential water losses dry in three to five days after extraction. Dense materials such as hardwood, plaster, and concrete block, or contaminated water, can take longer. We decide drying is finished based on readings, not on a set number of days.

Which areas do you serve?

We serve homes and businesses across Miami-Dade, Broward, and Palm Beach counties. See the service areas page for the cities we cover most often, or call to confirm availability for your address.

Don't wait. Go with the pros.

Water in the building right now?

Call the 24/7 line. We will help you stop the source, tell you what to move, and get a crew scheduled. Not urgent? Send a request and we will call you back.

Call 24/7 (954) 289-0566
  1. 1 We answer 24/7, day or night
  2. 2 We help you stop the water and protect belongings
  3. 3 We schedule a crew and tell you when to expect them

On call 24/7

Free inspection

Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.

Enter your name.

Enter a 10-digit phone number.

Enter a 5-digit zipcode.

Choose the type of damage.

Active water leak or suspect you have mold? Call (954) 289-0566 to speak with a restoration specialist right away. Our specialists are standing by and on call 24/7.

Recognized by

  • Angi Super Service Award 2025
  • Thumbtack Top Pro 2026
  • Expertise.com Best Water Damage Restoration Services in Pompano Beach 2026
  • 30+ YEARS OF INDUSTRY EXPERIENCE
  • BBB Accredited Business, A+ rating
  • IICRC Certified Firm
Call 24/7 (954) 289-0566 Request service