Emergency line answered 24/7

Serving Miami-Dade, Broward & Palm Beach counties

info@restorationusa.com
Call (954) 289-0566 Request service

Emergency line answered 24/7

24/7 emergency response

Water coming in right now? Call and we'll take it from here.

Burst pipes, AC and appliance overflows, ceiling leaks, sewage backups, flooding, and storm damage across Miami-Dade, Broward, and Palm Beach counties.

  • 24/7 emergency line
  • IICRC Certified Firm
  • Insurance claim documentation

On call 24/7

Get help now

Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.

Enter your name.

Enter a 10-digit phone number.

Enter a 5-digit ZIP code.

Choose the type of damage.

Active water leak or suspect you have mold? Call (954) 289-0566 to speak with a restoration specialist right away. Our specialists are standing by and on call 24/7.

Recognized by

  • Angi Super Service Award 2025
  • Thumbtack Top Pro 2026
  • Expertise.com Best Water Damage Restoration Services in Pompano Beach 2026
  • 30+ YEARS OF INDUSTRY EXPERIENCE
  • BBB Accredited Business, A+ rating
  • IICRC Certified Firm

Right now

Four things to do before the crew arrives

  1. 1

    Make it safe

    If water is near outlets, cords, or the electrical panel, stay out of the water and turn power off at the breaker only if you can reach it from a dry spot.

  2. 2

    Stop the water

    Close the shut-off valve at the fixture or the main. In a condo, call building maintenance to isolate the line.

  3. 3

    Take photos

    Photograph the source and every wet area before you move or throw anything away.

  4. 4

    Protect what you can

    Lift furniture onto foil or blocks, roll up rugs, and move electronics and papers to a dry room.

After you call

Respond. Recover. Restore.

  1. 01

    Respond

    Stop the damage from spreading.

    1. Step 1: You call, we dispatch

      We answer 24/7. We walk you through shutting off the water and power to wet areas, then schedule a crew.

    2. Step 2: Inspect and map moisture

      Meters and thermal imaging show where the water went, including inside walls and under flooring. Starting conditions are photographed.

  2. 02

    Recover

    Get the water out and the structure dry.

    1. Step 3: Extract standing water

      Extraction removes the bulk of the water fast, which shortens drying time more than anything else.

    2. Step 4: Dry and monitor daily

      Air movers and dehumidifiers are set for the space. We take readings every day and adjust until materials reach the dry standard.

  3. 03

    Restore

    Return the property to pre-loss condition.

    1. Step 5: Clean, sanitize, repair

      Affected areas are cleaned and treated. Materials that could not be saved are replaced.

    2. Step 6: Close out the documentation

      You get the photos, moisture logs, and itemized scope your adjuster needs, so the claim is supported by records.

Emergency questions

Is someone really available at night and on weekends?

Yes. The emergency line is answered 24 hours a day, every day. Call and we will tell you when a crew can be there.

What should I not do?

Do not use a household vacuum on water, do not turn on ceiling fixtures in a wet ceiling, and do not walk through standing water near electrical outlets. Avoid running the HVAC if the water is contaminated.

Do I call my insurance company or you first?

Both, in whichever order is faster. Your policy expects you to prevent further damage, and emergency extraction and drying is exactly that. We document conditions from the start.

Don't wait. Go with the pros.

Water in the building right now?

Call the 24/7 line. We will help you stop the source, tell you what to move, and get a crew scheduled. Not urgent? Send a request and we will call you back.

Call 24/7 (954) 289-0566
  1. 1 We answer 24/7, day or night
  2. 2 We help you stop the water and protect belongings
  3. 3 We schedule a crew and tell you when to expect them

On call 24/7

Free inspection

Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.

Enter your name.

Enter a 10-digit phone number.

Enter a 5-digit ZIP code.

Choose the type of damage.

Active water leak or suspect you have mold? Call (954) 289-0566 to speak with a restoration specialist right away. Our specialists are standing by and on call 24/7.

Recognized by

  • Angi Super Service Award 2025
  • Thumbtack Top Pro 2026
  • Expertise.com Best Water Damage Restoration Services in Pompano Beach 2026
  • 30+ YEARS OF INDUSTRY EXPERIENCE
  • BBB Accredited Business, A+ rating
  • IICRC Certified Firm
Call 24/7 (954) 289-0566 Request service