About
Respond. Recover. Restore.
Restoration USA is a property restoration company for homes and businesses across South Florida, with more than 30 years of combined experience on the team.
What we do and how we do it
We handle commercial and residential emergencies: water extraction and dry-out, leak detection, mold remediation, storm and flood recovery, and fire and smoke damage. Water damage, mold, and hidden leaks make up the core of our work, and they are often connected: a leak no one saw becomes water damage, and water left too long becomes mold.
Our name for the process is the process itself. Respond right away and stop the damage from spreading. Recover the structure by extracting water and drying every material to a measured standard. Restore the property to its pre-loss condition, with a clear record of what was done.
That record matters. Accurate readings, photos, and documentation are how a homeowner, a property manager, and an adjuster all end up looking at the same facts. We keep you informed at every step, and we hand over the documentation when the job is done.
Credentials
Credentials and commitments
- IICRC Certified Firm Certified through the Institute of Inspection, Cleaning and Restoration Certification.
- Licensed & insured Licensed and insured in Florida.
- 24/7 emergency line We answer 24/7, day or night, including weekends and holidays.
- Insurance claim documentation Moisture readings, photos, and scope notes prepared for your adjuster.
- Residential & commercial Single-family homes, condos, offices, retail, and multi-unit buildings.
- 30+ years combined experience More than 30 years of combined restoration experience across our team.
Awards and accreditations
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Angi Super Service Award 2025 -
Thumbtack Top Pro 2026 -
Expertise.com award, Pompano Beach 2026 - 30+ years of industry experience
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BBB Accredited, A+ rating -
IICRC Certified Firm
Who reviews our pages
Jacob Bilisi
Certified water damage and mold remediation specialist
Jacob Bilisi is an award-winning, certified water damage and mold remediation specialist with more than 10 years of experience restoring residential and commercial properties. A recipient of the Restoration Industry Association's Phoenix Award, Jacob has extensive expertise in water damage restoration, structural drying, mold remediation, moisture detection, and property damage recovery. Through his work with Restoration USA, he helps property owners understand restoration best practices and make informed decisions when dealing with water, mold, and moisture-related damage.
Jacob reviews the service, county, and city pages on this site for technical accuracy.
Approach
What you can expect from us
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Dry is a number, not a feeling
We compare wet materials to unaffected ones and keep drying until they match. You see the readings every day.
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Built for South Florida buildings
Block walls, slab floors, tile, and condo towers dry differently from the wood-frame houses most drying guides assume.
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Records your adjuster can use
Dated photos, moisture maps, equipment logs, and an itemized scope. Claims move faster when the evidence is organized.
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Homes, condos, and commercial
From a single AC closet overflow to multi-unit losses in a tower, with coordination for associations and property managers.
Process
How a job runs
- 01
Respond
Stop the damage from spreading.
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Step 1: You call, we dispatch
We answer 24/7. We walk you through shutting off the water and power to wet areas, then schedule a crew.
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Step 2: Inspect and map moisture
Meters and thermal imaging show where the water went, including inside walls and under flooring. Starting conditions are photographed.
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- 02
Recover
Get the water out and the structure dry.
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Step 3: Extract standing water
Extraction removes the bulk of the water fast, which shortens drying time more than anything else.
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Step 4: Dry and monitor daily
Air movers and dehumidifiers are set for the space. We take readings every day and adjust until materials reach the dry standard.
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- 03
Restore
Return the property to pre-loss condition.
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Step 5: Clean, sanitize, repair
Affected areas are cleaned and treated. Materials that could not be saved are replaced.
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Step 6: Close out the documentation
You get the photos, moisture logs, and itemized scope your adjuster needs, so the claim is supported by records.
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Property types
Properties we work on
- Single-family homes
- High-end residences
- Condos and multifamily
- Offices and private businesses
- Retail and shopping centers
- Hospitality
- Healthcare facilities
- Schools and universities
- Government buildings
- Contractors and builders
For property managers
Emergency Response Program
A proactive plan for commercial and multi-unit properties, so a loss starts with a plan instead of a scramble.
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Pre-loss planning
A site plan with shut-off locations, contacts, and access details, prepared before anything happens.
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Priority response
Program members are prioritized for dispatch when a loss occurs.
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One point of contact
A dedicated account manager who knows your property.
Careers
We're always looking for people who take restoration work seriously. Send a note with your experience.
Don't wait. Go with the pros.
Water in the building right now?
Call the 24/7 line. We will help you stop the source, tell you what to move, and get a crew scheduled. Not urgent? Send a request and we will call you back.
Call 24/7 (954) 289-0566- 1 We answer 24/7, day or night
- 2 We help you stop the water and protect belongings
- 3 We schedule a crew and tell you when to expect them
On call 24/7
Free inspection
Schedule a no-cost on-site inspection. A restoration specialist will contact you within a few minutes to confirm the details.
Request received
Thank you. A restoration specialist will contact you at the number provided to confirm the details. If water is still coming in, call now and we'll walk you through shutting it off.
(954) 289-0566Recognized by